Luxury Jewelry Sales Manager — Lead Client Relationships

Exemplar Luxury Group; Short Hills (NJ); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Medical benefits

Employee discount

Job summary

Exemplar Luxury Group in Short Hills, NJ, seeks a Jewelry Sales Manager to own the in-store sales experience, coach the team, and drive clienteling to deepen relationships with high-net-worth clients. You will oversee onboarding, training, and performance management of the selling team while delivering exceptional service and representing the brand across all interactions on the selling floor.

This role includes collaborating with Style Advisors and leveraging technology to maximize client

Qualifications

• Experience in luxury jewelry or fashion retail is preferred.
• Strong clienteling and relationship-building skills.
• Ability to coach and develop direct reports.

Responsibilities

• Own the jewelry sales experience and drive clienteling and relationship building.
• Coach and develop the selling team on the floor and during onboarding and training.
• Maximize client engagement through events, appointments, and outreach.
• Collaborate with Style Advisors to grow wallet share and client base.
• Utilize technology and data to drive selling strategies and growth.

Skills

Client development

Team leadership

Sales coaching

Onboarding and training

Clienteling

Event planning

Tools

Inventory system

CRM software

Job description

Exemplar Luxury Group in Short Hills, NJ, seeks a Jewelry Sales Manager to own the in-store sales experience, coach the team, and drive clienteling to deepen relationships with high-net-worth clients. You will oversee onboarding, training, and performance management of the selling team while delivering exceptional service and representing the brand across all interactions on the selling floor.

This role includes collaborating with Style Advisors and leveraging technology to maximize client