Sales Manager - Jewelry Boutique

Fourth Floor; New York (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

A luxury jewelry boutique in New York City is seeking a Sales Manager who will oversee sales operations, client services, and inventory management. The ideal candidate will have extensive experience in luxury retail, particularly in fine jewelry and gemstones, and a strong customer service orientation. Responsibilities include leading sales staff, maintaining client satisfaction, and developing strategies to enhance the shopping experience. Compensation is competitive, ranging from $110k to $130k plus bonuses.

Qualifications

• Fine jewelry, diamond, and gemstone knowledge is a must.
• Luxury retail experience in a similar role.
• Passion for jewelry/fashion.
• Customer service-oriented with business management knowledge.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work a Tuesday-Saturday schedule.

Responsibilities

• Demonstrate strong leadership skills with deliberate decision-making.
• Contribute creative ideas to increase sales and improve client experience.
• Manage and develop sales team members in various aspects.
• Maintain excellent customer relationships and adherence to procedures.
• Meet sales goals through training and mentorship.
• Ensure high levels of client satisfaction.

Skills

Leadership skills

Relationship selling

Product knowledge

Customer service orientation

Organizational skills

Communication skills

Job description

Our client, a luxury jewelry boutique in NYC, is seeking a Sales Manager to join their team! This individual will assist with sales operations, client services, inventory management, and staff coordination to ensure a seamless and memorable shopping experience for our clientele.

Responsibilities

• Demonstrate strong leadership skills, including deliberate decision-making and considering all relevant information before pursuing a course of action.
• Think creatively and contribute ideas and feedback to ownership to increase sales and improve the client experience.
• Manage, coach, and develop sales team members in relationship selling, product knowledge, repairs, and adherence to store procedures.
• Maintain excellent customer relationships, selling skills, product knowledge, and adherence to company procedures, setting an example for the sales team.
• Meet sales goals by training, motivating, mentoring, and providing feedback to the sales staff.
• Ensure high levels of client satisfaction through excellent service and a luxury mindset.

Qualifications

• Fine jewelry, diamond, and gemstone knowledge is a must.
• Luxury retail experience in a similar role.
• Passion for jewelry/fashion.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work a Tuesday-Saturday schedule.

$110k-130k + bonus commensurate of experience

Please submit a resume for consideration.