Luxury Jewelry Client Concierge

Exemplar Luxury Group; Scottsdale (AZ); On-site; USD 14,000 - 34,000; Full time

Job summary

Exemplar Luxury Group is seeking a Client Advisor to acquire, cultivate and maintain client relationships through elevated selling and personalized engagement. You will service in-store and digitally, speaking about fashion and trends with authority, while adapting to fast-changing retail needs.

The role emphasizes high-level customer service, ability to use digital tools for omnichannel selling, and a sales-driven mindset with flexibility for a dynamic luxury retail environment.

Qualifications

• Tech-savvy with ability to sell using digital tools and platforms.
• Strong fashion knowledge and ability to discuss trends with authority.
• Customer-focused with proven sales results.
• Experience in commission-based selling preferred.

Responsibilities

• Greet and welcome clients throughout the store to create a welcoming environment.
• Promote InCircle program and open new accounts.
• Assist in facilitating returns and exchanges and provide seamless service.

Skills

Tech-savvy

Digital selling

Fashion retail

Commission sales

Customer service

Education

High School Diploma or equivalent

Job description

Exemplar Luxury Group is seeking a Client Advisor to acquire, cultivate and maintain client relationships through elevated selling and personalized engagement. You will service in-store and digitally, speaking about fashion and trends with authority, while adapting to fast-changing retail needs.

The role emphasizes high-level customer service, ability to use digital tools for omnichannel selling, and a sales-driven mindset with flexibility for a dynamic luxury retail environment.