Luxury In-Room Dining Concierge

CoralTree Hospitality Group; Fort Lauderdale (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company match

Paid time off

Complimentary team meals

Complimentary room nights

Job summary

CoralTree Hospitality Group’s Pier Sixty‑Six Resort in Fort Lauderdale is seeking a well‑rounded In Room Dining Coordinator. You will greet guests, take orders, deliver meals and beverages, and ensure guest satisfaction with Forbes Five‑Star standards.

Reporting to Food & Beverage leadership, you will coordinate all in‑room dining activities, maintain menu knowledge, handle billing and records, and collaborate with Culinary, Front Office, Housekeeping, and other teams to create memorable guest

Qualifications

• Experience in a luxury hotel or resort setting is highly desirable.
• Excellent customer service skills with a passion for exceeding guest expectations.
• Strong communication and interpersonal skills; able to multitask in a fast-paced environment.
• High school diploma or equivalent; hospitality-related certification is a plus.

Responsibilities

• Take guest orders by phone and in person, ensuring accuracy and Forbes Five-Star standards.
• Enter orders in POS and process billing to the correct folio.
• Coordinate with Culinary and service teams to deliver timely, accurate service.
• Provide personalized guest interactions and resolve issues to maintain satisfaction.
• Maintain knowledge of all In-Room Dining offerings and menu changes.

Skills

Exceptional customer service

Strong communication

Education

High school diploma or equivalent

Hospitality certification (plus)

Tools

POS systems

Job description

CoralTree Hospitality Group’s Pier Sixty‑Six Resort in Fort Lauderdale is seeking a well‑rounded In Room Dining Coordinator. You will greet guests, take orders, deliver meals and beverages, and ensure guest satisfaction with Forbes Five‑Star standards.

Reporting to Food & Beverage leadership, you will coordinate all in‑room dining activities, maintain menu knowledge, handle billing and records, and collaborate with Culinary, Front Office, Housekeeping, and other teams to create memorable guest