Luxury In-Room Dining Captain

Highgate; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

401(k) Retirement Plan with employer匹配

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave

Personal leave

Medical leave

Military leave

Job summary

The Joule Dallas, a Highgate Hotels property, is seeking an In-Room Dining Captain to lead daily IRD operations at a luxury level. You will supervise the IRD team, coordinate with the kitchen and service staff, and ensure flawless service delivery to guests in rooms and suites.

Ideal candidates have a High School diploma and prior supervisory experience, with a passion for anticipatory hospitality and meticulous attention to detail in a fast-paced luxury setting.

Qualifications

• High School diploma or equivalent required.
• Previous supervisory responsibility preferred.

Responsibilities

• Oversee the In-Room Dining team during assigned shifts, ensuring luxury standards.
• Coordinate with kitchen and service teams for timely, accurate, and present orders.
• Personally oversee VIPs and special-request deliveries to ensure personalized service.
• Assist in taking guest orders and communicating with culinary staff for smooth flow.
• Conduct quality checks on all orders for temperature, presentation and completeness.
• Maintain cleanliness and readiness of IRD pantries and service stations.

Skills

Supervisory experience

High School diploma

Education

High School diploma

Job description

The Joule Dallas, a Highgate Hotels property, is seeking an In-Room Dining Captain to lead daily IRD operations at a luxury level. You will supervise the IRD team, coordinate with the kitchen and service staff, and ensure flawless service delivery to guests in rooms and suites.

Ideal candidates have a High School diploma and prior supervisory experience, with a passion for anticipatory hospitality and meticulous attention to detail in a fast-paced luxury setting.