Luxury Hotel Security Specialist

Fairmont; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fairmont New Orleans is seeking a vigilant Security Officer to patrol the property and guest areas, ensuring safety and confidentiality in a luxury setting. You will monitor systems, respond to incidents, and coordinate with leadership and responders.

Strong communication and calm, solution-oriented mindset are essential. Eligible candidates should have prior security or hospitality security experience, high school diploma, and the ability to work evenings, overnights, weekends, and holidays.

Qualifications

• Strong verbal and written communication skills.
• Ability to remain calm and professional in stressful situations.
• Excellent observation and problem-solving abilities.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor required.

Responsibilities

• Patrol hotel property, guest areas, back-of-house spaces, entrances, exits, and surrounding areas to promote safety and security.
• Monitor and respond to security concerns, suspicious activity, emergencies, and safety hazards.
• Provide courteous assistance and directions to guests, visitors, and colleagues as needed.
• Respond promptly to incidents including medical situations, disturbances, accidents, alarms, and emergency calls.
• Complete detailed and accurate incident reports, daily activity logs, and required documentation.
• Monitor security systems, surveillance equipment, access control systems, and fire/life safety systems as assigned.
• Assist with crowd management, special events, VIP arrivals, and hotel functions as needed.
• Support hotel emergency response procedures and evacuation protocols.
• Collaborate with hotel leadership and local emergency responders when necessary.
• Ensure compliance with hotel policies, safety procedures, and applicable laws and regulations.

Education

High school diploma

Job description

Fairmont New Orleans is seeking a vigilant Security Officer to patrol the property and guest areas, ensuring safety and confidentiality in a luxury setting. You will monitor systems, respond to incidents, and coordinate with leadership and responders.

Strong communication and calm, solution-oriented mindset are essential. Eligible candidates should have prior security or hospitality security experience, high school diploma, and the ability to work evenings, overnights, weekends, and holidays.