Luxury Hotel Security Officer: Proactive Safety & Service

Four Seasons; Nashville (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Training & development

Employee discount

Dry cleaning for uniforms

Employee meals

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Paid time off

Holiday pay

Employee assistance program

Disability coverage

Life insurance

Inclusive employee events

Job summary

Four Seasons Hotel Nashville is seeking a Security Officer to join our dedicated team. This role ensures the safety of guests, residents, employees, and property while delivering exemplary service in line with Four Seasons standards.

The officer conducts proactive patrols, responds to emergencies, and manages safety initiatives. Requires at least one year of security experience, strong communication, and the ability to act calmly under pressure.

Qualifications

• At least one year of security experience, preferably in luxury hospitality.
• Strong communication and interpersonal skills.
• Ability to stay calm and decisive during emergencies.
• Willingness to work flexible shifts, including nights, weekends, and holidays.
• Fluent reading, writing and speaking English.

Responsibilities

• Protect guests, employees, visitors, and hotel assets by enforcing security policies.
• Conduct routine patrols and address safety and fire hazards.
• Respond promptly to emergencies, alarms, and incidents.
• Monitor CCTV, alarms, and access control systems.
• Prepare incident reports and assist investigations as needed.
• Support fire safety and emergency response procedures.
• Provide guest assistance with lockouts and security requests.
• Promote safety awareness across the property.

Skills

Security experience

Communication skills

Calm under pressure

Flexible schedule

English proficiency

Job description

Four Seasons Hotel Nashville is seeking a Security Officer to join our dedicated team. This role ensures the safety of guests, residents, employees, and property while delivering exemplary service in line with Four Seasons standards.

The officer conducts proactive patrols, responds to emergencies, and manages safety initiatives. Requires at least one year of security experience, strong communication, and the ability to act calmly under pressure.