Luxury Hotel Retail Manager

montage; Big Sky (MT); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Montage International is seeking a Retail Manager to lead store operations with a focus on delivering exceptional guest experiences. You will oversee staffing, inventory, budgeting, and customer engagement to ensure standards are met across outlets.

The role emphasizes a proactive team leadership approach, weekend availability, and dedication to service excellence in a luxury hotel setting.

Qualifications

• High school or equivalent education required; Bachelor's degree preferred.
• 1–2 years' luxury hotel experience; 2–3 years' retail management experience.
• Strong emphasis on customer service and guest recovery; positive attitude.

Responsabilités

• Schedule and assign associates to meet store requirements.
• Manage inventory including reorders and budgeting.
• Recruit, orient and train staff; coach and counsel team.
• Prepare and monitor annual budget; analyze variances and take corrective actions.
• Build rapport with customers to identify service requirements.

Connaissances

Customer service

Guest recovery

Positive attitude

Dependable

Formation

High school diploma

Bachelor's degree preferred

Description du poste

Montage International is seeking a Retail Manager to lead store operations with a focus on delivering exceptional guest experiences. You will oversee staffing, inventory, budgeting, and customer engagement to ensure standards are met across outlets.

The role emphasizes a proactive team leadership approach, weekend availability, and dedication to service excellence in a luxury hotel setting.