Luxury Hotel Housekeeping Supervisor | Guest Experience Leader

The Knox, Auberge Collection; Dallas (TX); On-site; USD 43,000 - 56,000; Full time

Job summary

The Knox, Auberge Collection in Dallas is seeking a Housekeeping Supervisor to lead daily operations and uphold the hotel’s high cleanliness standards. You will supervise staff, conduct inspections, and coordinate with Front Desk to ensure seamless guest experiences, training and mentoring the team to consistently meet elevated service levels. Join a luxury property opening in 2026, offering challenging opportunities and a strong commitment to guest satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping experience required; supervisory experience preferred.
• Strong leadership and communication skills.
• Excellent attention to detail and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Knowledge of cleaning procedures, safety standards, and hotel operations.
• Ability to effectively train, coach, and motivate team members.
• Effective communication skills; bilingual ability preferred

Responsibilities

• Supervise and direct housekeeping staff daily; assign room sections and monitor progress.
• Conduct detailed inspections of rooms, corridors, public areas to verify cleanliness and setup.
• Provide coaching, guidance, and performance feedback to housekeeping team members.
• Ensure adherence to housekeeping policies, procedures, and safety protocols.
• Coordinate daily room status updates with Front Desk for accurate turnover and check-in readiness.
• Manage staffing levels and workload based on occupancy and priorities.
• Monitor inventory of linens, guest supplies, and cleaning materials.
• Address guest requests and complaints related to housekeeping and resolve promptly.
• Oversee preparation and final inspection of rooms for Notable Guest arrivals.
• Identify and report maintenance issues and coordinate timely resolution.
• Maintain documentation of inspections, assignments, discrepancies, and daily activities.

Skills

Leadership

Communication

Attention to detail

Organizational skills

Bilingual ability

Education

High school diploma or equivalent

Job description

The Knox, Auberge Collection in Dallas is seeking a Housekeeping Supervisor to lead daily operations and uphold the hotel’s high cleanliness standards. You will supervise staff, conduct inspections, and coordinate with Front Desk to ensure seamless guest experiences, training and mentoring the team to consistently meet elevated service levels. Join a luxury property opening in 2026, offering challenging opportunities and a strong commitment to guest satisfaction.