Luxury Hotel Housekeeping Supervisor — Lead & Develop Team

Automatic Data Processing, Inc.; New York (NY); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Automatic Data Processing, Inc. seeks a Housekeeping Lead in New York, NY to lead the housekeeping team, manage daily operations, train staff, and ensure exceptional cleanliness across rooms and public areas. The role involves scheduling, quality control, and collaboration with vendors.

The position requires at least 2 years of supervisory experience in a luxury hotel, ability to lift 50 pounds, and strong leadership with customer service focus. Bilingual skills are a plus.

Qualifications

• Minimum 2 years of housekeeping supervisory experience in a luxury hotel.
• Ability to lift 50 pounds without restrictions.
• Strong leadership, detail orientation, and commitment to exceptional customer service.
• Spanish speaking helpful; multiple languages beneficial.

Responsibilities

• Oversee daily operations of housekeeping to maintain cleanliness and quality standards.
• Train staff to meet cleanliness standards and handle disciplinary actions as needed.
• Maintain vendor/supplier relationships and manage schedules.
• Monitor room and public area standards and communicate improvements.

Skills

Leadership

Customer service

Training

Scheduling

Communication

Tools

Opera PMS

Knowcross

Alice

Infor

MS Office

Time & Attendance

Job description

Automatic Data Processing, Inc. seeks a Housekeeping Lead in New York, NY to lead the housekeeping team, manage daily operations, train staff, and ensure exceptional cleanliness across rooms and public areas. The role involves scheduling, quality control, and collaboration with vendors.

The position requires at least 2 years of supervisory experience in a luxury hotel, ability to lift 50 pounds, and strong leadership with customer service focus. Bilingual skills are a plus.