Director of Housekeeping Operations

Crescent Hotels & Resorts; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

NH Collection New York Madison Avenue is seeking a seasoned housekeeping supervisor to oversee all housekeeping activities and ensure the highest cleanliness and guest satisfaction. You will lead, train and mentor a diverse staff, monitor standards in guest rooms and public areas, and collaborate with other departments to deliver exceptional service.

Responsibilities include budgeting, inventory control, safety training, scheduling, and enforcing chemical handling and labeling policies to

Qualifications

• Excellent English communication and interpersonal skills.
• Strong leadership and staff supervision abilities.
• Detail-oriented with strong sanitation knowledge.
• Ability to manage budgets and inventory controls.

Responsibilities

• Interview, hire, train, and evaluate housekeeping staff.
• Direct housekeeping and laundry operations and assign tasks.
• Monitor quality standards across guest rooms and public areas.
• Manage department budget, inventory, and cost controls.
• Ensure proper chemical handling and safety labeling.
• Plan staff meetings and coordinate with other departments.
• Inspect fixtures and assist with rehab projects.
• Communicate clearly in writing and verbally with staff.
• Adhere to attendance and schedule requirements.
• Perform other related duties as assigned.

Skills

English communication

Leadership

Professional appearance

Team player

Sanitation knowledge

Safety policies

Math for reporting

Supervisory skills

Interdepartment coordination

Attention to detail

Tools

Computer basics

Job description

NH Collection New York Madison Avenue is seeking a seasoned housekeeping supervisor to oversee all housekeeping activities and ensure the highest cleanliness and guest satisfaction. You will lead, train and mentor a diverse staff, monitor standards in guest rooms and public areas, and collaborate with other departments to deliver exceptional service.

Responsibilities include budgeting, inventory control, safety training, scheduling, and enforcing chemical handling and labeling policies to