Luxury Hotel Housekeeping Supervisor

Highgate; HMS Bounty (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Job summary

The Housekeeping Supervisor at Highgate Hotels oversees housekeeping functions in assigned sections and acts as the manager in their absence. The role ensures high standards, staff coordination, and adherence to hotel policies.

The position requires supervisory experience, strong communication, and the ability to lead a team in a fast-paced hospitality environment, with a focus on guest satisfaction and operational efficiency.

Qualifications

• High School diploma or equivalent required. College course work in related field helpful.
• At least two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure standards and productivity levels are met.
• In the absence of the Housekeeping Manager, inspect VIP rooms and report availability to Front Office.
• Oversee the closing of floors and ensure carts are clean and restocked.
• Ensure records of daily assignments are completed and signed.
• Maintain key control and manage Lost and Found items per standards.
• Monitor cleanliness and orderliness of carts, linen closets, and stairwells.

Skills

Supervisory experience

Ability to stand for shift

Communication skills

Education

High School diploma or equivalent

College coursework in related field helpful

Job description

The Housekeeping Supervisor at Highgate Hotels oversees housekeeping functions in assigned sections and acts as the manager in their absence. The role ensures high standards, staff coordination, and adherence to hotel policies.

The position requires supervisory experience, strong communication, and the ability to lead a team in a fast-paced hospitality environment, with a focus on guest satisfaction and operational efficiency.