Luxury Hotel Housekeeping Supervisor

Highgate; Miami (FL); Vor Ort; USD 24.796 - 38.572; Vollzeit

Zusammenfassung

Highgate Hotels is seeking a Housekeeping Supervisor to manage housekeeping functions in assigned sections and cover Housekeeping Manager duties when needed at The Elser Hotel & Residences in Downtown Miami.

The role requires a high school diploma, supervisory experience, and strong communication skills. On-site position with hourly compensation and opportunities to train staff while maintaining guest satisfaction.

Qualifikationen

• High School diploma or equivalent required.
• 2–3 years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Aufgaben

• Inspect Room Attendant's work daily to ensure standards and productivity.
• In absence of the Housekeeping Manager, inspect VIP rooms and report availability to Front Office.
• Oversee end-of-day floor closing and restock carts.
• Ensure daily assignment records are completed and filed.
• Maintain key control.
• Handle Lost and Found per standards.
• Monitor cleanliness of carts, linen closets, storage rooms and stairwells.
• Oversee daily assignment of duties for staff.
• Carry pager/radio for shift communications.
• Report progress of out-of-order rooms to Guest Services Manager.
• Initiate and follow through on maintenance work orders.
• Assist with training of housekeeping staff.
• May clean rooms as needed.
• Ensure completion of cleaning projects biannually.
• Aim for overall guest satisfaction.

Kenntnisse

Communication

Supervisory

Staff training

Team leadership

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Highgate Hotels is seeking a Housekeeping Supervisor to manage housekeeping functions in assigned sections and cover Housekeeping Manager duties when needed at The Elser Hotel & Residences in Downtown Miami.

The role requires a high school diploma, supervisory experience, and strong communication skills. On-site position with hourly compensation and opportunities to train staff while maintaining guest satisfaction.