Luxury Hospitality Server – Elevate Guest Experiences

Four Seasons Hotels and Resorts; Philadelphia (Philadelphia County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Employee meals

Uniform cleaning

Training programs

Complimentary stays

Inclusive culture

Healthcare coverage

Parking access

Fitness membership

Job summary

Four Seasons Hotel Philadelphia is seeking a Server to deliver exceptional beverage and dining experiences to guests. You will anticipate needs, offer expert menu recommendations, and ensure memorable service aligned with luxury standards.

Candidates should bring strong customer service, polished communication, and deep knowledge of food and beverage. Prior luxury hospitality experience is preferred, with ability to multitask in a fast-paced setting.

Qualifications

• Strong customer service and interpersonal skills with an outgoing, "can-do" attitude.
• Clear and professional verbal communication skills.
• High level of understanding and knowledge of food and beverage; wine knowledge is a plus.
• Attention to detail and strong organizational abilities.
• Ability to multitask and work collaboratively in a fast-paced environment.
• Previous restaurant or luxury hospitality experience preferred.

Responsibilities

• Anticipate guest needs, make thoughtful recommendations, and respond promptly to requests and concerns.
• Accurately take and deliver food and beverage orders in accordance with service standards.
• Maintain cleanliness and organization of tables, including clearing and resetting as needed.
• Collaborate with culinary and restaurant teams to ensure smooth and efficient service.
• Monitor guest satisfaction throughout the dining experience and take appropriate action to resolve concerns.
• Support a positive, professional, and team-oriented work environment.

Skills

Customer service

Interpersonal skills

Verbal communication

F&B knowledge

Attention to detail

Multitasking

Luxury hospitality

Job description

Four Seasons Hotel Philadelphia is seeking a Server to deliver exceptional beverage and dining experiences to guests. You will anticipate needs, offer expert menu recommendations, and ensure memorable service aligned with luxury standards.

Candidates should bring strong customer service, polished communication, and deep knowledge of food and beverage. Prior luxury hospitality experience is preferred, with ability to multitask in a fast-paced setting.