In-Room Dining Server — Luxury Hotel Experience

fourseasons; Philadelphia (Philadelphia County); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Employee meals during shifts

Uniforms provided

Complimentary room nights worldwide

Employee programs and perks access

Medical, Dental, Vision coverage

Parking and SEPTA access

Gym membership

Job summary

Four Seasons Hotel Philadelphia is seeking an In-Room Dining Server to join our Food & Beverage team. This role delivers exceptional in-room dining experiences with prompt, personalized service and the highest standards of food quality and hospitality.

The In-Room Dining Server works closely with the team and reports to the In-Room Dining leadership. On-call hours may be required, with evenings, weekends, and holidays based on business needs.

Qualifications

• Knowledge of food and beverage service and guest service principles.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team in a fast-paced environment.
• Commitment to delivering exceptional service with professionalism and attention to detail.
• Valid work authorization in the United States.

Responsibilities

• Deliver food orders, beverages, and amenities to guest rooms in a timely and professional manner.
• Present menu items and provide knowledgeable recommendations to guests.
• Anticipate guest needs and respond promptly to requests and concerns.
• Set up, clear, and maintain in-room dining tables and trays.
• Accurately process guest checks, obtain required signatures, and complete transactions.
• Coordinate the removal of trays and tables from guest rooms.
• Maintain cleanliness and organization of work areas and service equipment.
• Uphold Four Seasons service standards to create memorable guest experiences.

Skills

Food & beverage service

Guest service principles

Communication skills

Teamwork in fast-paced environments

Attention to detail

US work authorization

Job description

Four Seasons Hotel Philadelphia is seeking an In-Room Dining Server to join our Food & Beverage team. This role delivers exceptional in-room dining experiences with prompt, personalized service and the highest standards of food quality and hospitality.

The In-Room Dining Server works closely with the team and reports to the In-Room Dining leadership. On-call hours may be required, with evenings, weekends, and holidays based on business needs.