Server

Four Seasons Hotels and Resorts; Philadelphia (Philadelphia County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Employee meals

Uniform cleaning

Training programs

Complimentary stays

Inclusive culture

Healthcare coverage

Parking access

Fitness membership

Job summary

Four Seasons Hotel Philadelphia is seeking a Server to deliver exceptional beverage and dining experiences to guests. You will anticipate needs, offer expert menu recommendations, and ensure memorable service aligned with luxury standards.

Candidates should bring strong customer service, polished communication, and deep knowledge of food and beverage. Prior luxury hospitality experience is preferred, with ability to multitask in a fast-paced setting.

Qualifications

• Strong customer service and interpersonal skills with an outgoing, "can-do" attitude.
• Clear and professional verbal communication skills.
• High level of understanding and knowledge of food and beverage; wine knowledge is a plus.
• Attention to detail and strong organizational abilities.
• Ability to multitask and work collaboratively in a fast-paced environment.
• Previous restaurant or luxury hospitality experience preferred.

Responsibilities

• Anticipate guest needs, make thoughtful recommendations, and respond promptly to requests and concerns.
• Accurately take and deliver food and beverage orders in accordance with service standards.
• Maintain cleanliness and organization of tables, including clearing and resetting as needed.
• Collaborate with culinary and restaurant teams to ensure smooth and efficient service.
• Monitor guest satisfaction throughout the dining experience and take appropriate action to resolve concerns.
• Support a positive, professional, and team-oriented work environment.

Skills

Customer service

Interpersonal skills

Verbal communication

F&B knowledge

Attention to detail

Multitasking

Luxury hospitality

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five‑Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five‑Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th‑floor infinity‑edge pool. Savour unparalleled fine‑dining by Michelin‑starred Chef Jean‑Georges Vongerichten and inventive flavours by local James Beard Award‑winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the role

The Server providesexceptional quality and service to our guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options; and delivering memorable guest experiences.

What you will do

• Anticipate guest needs, make thoughtful recommendations, and respond promptly to requests and concerns

• Accurately take and deliver food and beverage orders in accordance with service standards

• Maintain cleanliness and organization of tables, including clearing and resetting as needed

• Collaborate with culinary and restaurant teams to ensure smooth and efficient service

• Monitor guest satisfaction throughout the dining experience and take appropriate action to resolve concerns

• Support a positive, professional, and team‑oriented work environment

What you brin

• Strong customer service and interpersonal skills with an outgoing, “can‑do” attitude

• Clear and professional verbal communication skills

• High level of understanding and knowledge of food and beverage; wine knowledge is a plus

• Attention to detail and strong organizational abilities

• Ability to multitask and work collaboratively in a fast‑paced environment

• Previous restaurant or luxury hospitality experience preferred

What We Offer

• Competitive wages and a comprehensive benefits package

• Complimentary employee meals

• Uniform dry cleaning

• Ongoing training and professional development opportunities

• Complimentary stays at Four Seasons properties worldwide

• A supportive and inclusive culture focused on craftsmanship and growth

Discounted

• Medical, Dental, and Vision coverage

• Parking and SEPTA access

• City Fitness membership

Schedule & Hours

• FT/PT availability

• Schedule may include mornings, evenings, weekends, and holidays based on operational needs

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the ‘EEOC is The Law’ Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf