Luxury Guest Services & Valet Manager

Evolution Parking & Guest Services, LLC; Tampa (FL); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Evolution Parking & Guest Services, LLC in Tampa, Florida seeks a Guest Services Manager to oversee all parking operations, including valet and front-door services for hotel clients. The role focuses on delivering luxury guest service and maintaining client relationships.

The ideal candidate has 2+ years in management, valet parking experience, and a valid US driver’s license, with strong communication and organizational skills. On-site role with growth opportunities.

Qualifications

• Experience in valet parking.
• 2+ years in a management position.
• Valid US Driver's License.
• Experience with HRIS platforms, such as ADP.
• Experience with Customer Service.

Responsibilities

• Oversee all parking operations including valet and front door services.
• Maintain Forbes guest service standards and client relationships.
• Manage budgeting, payroll, scheduling, and staffing.
• Ensure safety, adherence to policies, and quality assurance.
• Recruit, train, and develop team members for leadership roles.
• Monitor performance metrics and forecast staffing needs.

Skills

Customer service

Client relationships

Technology proficiency

Organizational skills

Team collaboration

Detail-oriented

Education

Associate degree

High School Diploma or GED

Tools

ADP HRIS

Job description

Evolution Parking & Guest Services, LLC in Tampa, Florida seeks a Guest Services Manager to oversee all parking operations, including valet and front-door services for hotel clients. The role focuses on delivering luxury guest service and maintaining client relationships.

The ideal candidate has 2+ years in management, valet parking experience, and a valid US driver’s license, with strong communication and organizational skills. On-site role with growth opportunities.