Luxury Guest Experience Concierge

Ben Bridge Jeweler Inc in; Bellevue (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Paid training

401(k) with match

Paid time off

Job summary

Ben Bridge Jeweler Bellevue is seeking a Hospitality and Guest Experience Specialist to deliver a warm, elevated experience for every guest. You’ll support client engagement, partner with sales, and ensure a seamless luxury shopping journey in a busy Bellevue store.

The role combines hospitality, client service, event support, admin tasks, and store operations to enhance the overall customer experience.

Qualifications

• High School Diploma or equivalent required; 2 years luxury hospitality or client-facing experience preferred.
• Experience in luxury retail environment is highly desirable; excellent interpersonal skills.

Responsibilities

• Greet guests and create a warm, luxury first impression.
• Support client engagement and transition between clients and sales staff.
• Provide beverages and hospitality services to guests.
• Assist with CRM data entry, scheduling, and inventory of hospitality supplies.
• Plan and assist in in-store events and community outreach.

Skills

Interpersonal skills

Customer service

Hospitality mindset

CRM experience

Multitasking

Professional appearance

Education

High School Diploma

Tools

CRM platforms

Salesforce

Job description

Ben Bridge Jeweler Bellevue is seeking a Hospitality and Guest Experience Specialist to deliver a warm, elevated experience for every guest. You’ll support client engagement, partner with sales, and ensure a seamless luxury shopping journey in a busy Bellevue store.

The role combines hospitality, client service, event support, admin tasks, and store operations to enhance the overall customer experience.