Luxury Group Sales Strategist – Hospitality

Highgate; Miami (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Job summary

Highgate Hotels in the Miami region is seeking a Group Sales Manager for E11EVEN Club Hotel & Residences to drive revenue through outbound reach, strategic account management, and personalized service. You will build relationships with top accounts and deliver unforgettable group experiences that align with the hotel’s bold, luxury identity.

The role emphasizes leadership, active prospecting, and collaboration with the Director of Sales to maximize occupancy and ADR in a nightlife-forward

Qualifications

• A minimum of five years of progressive sales experience is required, including at least three years in a leadership or managerial role within high‑performance, revenue‑driven environments.
• Proven experience within a hotel, resort, or luxury lifestyle hospitality brand is strongly preferred.
• Hands‑on exposure to entertainment‑forward properties is highly desired and critical to success in the Highgate ecosystem.
• College coursework in Business, Hospitality Management, Marketing, or a related field is beneficial. A high school diploma or equivalent is required.
• Strong technical proficiency in Windows‑based systems and company‑approved spreadsheets and word‑processing applications is required.
• Exceptional verbal and written communication skills are essential, with the ability to engage high‑profile clients, senior leadership, and VIP guests.

Responsibilities

• Consistently drives group revenue by meeting or exceeding sales goals.
• Owns assigned market segments by prospecting, qualifying, and closing group business.
• Manages sales activity within the budget to maximize revenue.
• Maintains an active solicitation program and builds relationships with key accounts.
• Delivers site inspections, client engagements, and shows the brand lifestyle.
• Prepares and submits sales reports within timelines.
• Leverages CRM and market data to drive informed decisions.

Skills

Five years of sales experience

Leadership experience

Hospitality industry experience

Excellent communication

Strong listening and value selling

Multitasking in fast-paced env

Professional appearance

Problem-solving

Data analysis and market intelligence

Discretion and confidentiality

Education

College coursework in Business or Hospitality

High school diploma or equivalent

Tools

CRM systems

Excel

Word processing apps

Job description

Highgate Hotels in the Miami region is seeking a Group Sales Manager for E11EVEN Club Hotel & Residences to drive revenue through outbound reach, strategic account management, and personalized service. You will build relationships with top accounts and deliver unforgettable group experiences that align with the hotel’s bold, luxury identity.

The role emphasizes leadership, active prospecting, and collaboration with the Director of Sales to maximize occupancy and ADR in a nightlife-forward