Luxury Gold Lounge Attendant

Fairmont Hotels & Resorts; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Exclusive upgrades

Discounted stays across properties

Dining and wellness discounts

Employee perks and CSR involvement

Job summary

Fairmont Chicago, Millennium Park seeks a Fairmont Gold Attendant to deliver personalized service in the lounge and greeting guests at check-in, upholding Fairmont Gold standards.

You will collaborate with culinary and service teams, maintain cleanliness, handle guest requests, and contribute to memorable experiences in a luxury setting; accommodations include benefits and growth opportunities.

Join a landmark property within a global brand offering training, perks, and a passion for hospitality.

Qualifications

• Fluency in English, both verbal and non-verbal.
• Strong customer service orientation and guest-focused attitude.
• Able to work cohesively with colleagues in a fast-paced environment.

Responsibilities

• Maintain knowledge of policies and standards and ensure adherence.
• Anticipate guest needs and provide prompt, professional service.
• Maintain guest relations and handle inquiries courteously.
• Assist with food and beverage service and ensure guest satisfaction.
• Coordinate with departments for maintenance and operational needs.

Skills

Fluency in English

Customer service

Interpersonal skills

Problem solving

Teamwork

Tools

Microsoft Windows

Job description

Fairmont Chicago, Millennium Park seeks a Fairmont Gold Attendant to deliver personalized service in the lounge and greeting guests at check-in, upholding Fairmont Gold standards.

You will collaborate with culinary and service teams, maintain cleanliness, handle guest requests, and contribute to memorable experiences in a luxury setting; accommodations include benefits and growth opportunities.

Join a landmark property within a global brand offering training, perks, and a passion for hospitality.