Luxury Food & Beverage Assistant Manager | Guest Experience Leader

Accor; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Complimentary meals

Healthcare & 401k

Career growth opportunities

Job summary

Fairmont Chicago, Millennium Park seeks a Food & Beverage Assistant Manager to lead guest service and dining operations. You will collaborate with culinary teams, manage reservations, supervise staff, and ensure consistent, high‑quality experiences for our guests.

The role emphasizes leadership, daily audit functions, and adherence to corporate standards. Benefits include employee perks, healthcare, and opportunities for growth within this Accor property network.

Qualifications

• Leadership experience in hotel F&B operations.
• Strong guest service orientation and communication skills.
• Experience balancing administrative and guest-facing tasks.

Responsibilities

• Lead guest-centric service and maintain high dining standards.
• Coordinate special requests and manage reservations.
• Collaborate with culinary team to ensure seamless service.
• Monitor labor scheduling and operational efficiency.

Skills

Leadership

Guest service

Communication

Problem solving

Multitasking

Team management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Opera

SynXis

OpenTable

Job description

Fairmont Chicago, Millennium Park seeks a Food & Beverage Assistant Manager to lead guest service and dining operations. You will collaborate with culinary teams, manage reservations, supervise staff, and ensure consistent, high‑quality experiences for our guests.

The role emphasizes leadership, daily audit functions, and adherence to corporate standards. Benefits include employee perks, healthcare, and opportunities for growth within this Accor property network.