Luxury Front Office Guest Attendant – Resort Concierge

Aman; Page (AZ); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday entitlement

Complimentary meals

Employee housing

Learning and development

Career progression

Resort facilities access

Inclusive team

Luxury hospitality brand

Job summary

Aman is seeking a Guest Attendant to join our Front Office team at Amangiri in Canyon Point, Utah. You will welcome guests, assist with arrivals, escort guests to suites, and help ensure a seamless check-in experience with polished Aman standards.

In this role, you will coordinate with Bell Attendants, maintain guest records, and stay informed on local activities to enhance guest experiences. Applicants should be able to work evenings, weekends, and holidays with excellent English communication

Qualifications

• Previous experience in hospitality or guest services is preferred.
• Proficiency in written and verbal communication in English.
• Strong organisational skills with attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced environment.
• Comfortable interacting with guests and colleagues in a professional manner.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to work both indoors and outdoors in varying climates.
• Physically able to stand for extended periods and lift up to 45 lbs.
• Ability to maintain professionalism and composure under pressure.
• Valid eligibility to work in the United States.

Responsibilities

• Welcome guests warmly, assist with arrivals, and escort them to their suites while providing property tours.
• Prepare registration documents in advance to ensure a smooth and efficient check-in experience.
• Maintain clear communication within the Front Office and across departments.
• Record and update guest information accurately within systems and daily logbooks.
• Answer in-house phone calls promptly and professionally within three rings.
• Coordinate with Bell Attendants to ensure timely delivery of luggage and guest items.
• Stay informed on local activities and experiences to support guest enquiries.
• Attend daily briefings and contribute to operational updates.
• Maintain a polished appearance and uphold Aman standards at all times.
• Support additional duties as assigned to ensure seamless guest service.

Skills

Hospitality experience

English communication

Organizational skills

Multitasking

Guest interaction

Flexible schedule

Indoor/outdoor work

Stamina & lifting

Professional demeanor

US work eligibility

Job description

Aman is seeking a Guest Attendant to join our Front Office team at Amangiri in Canyon Point, Utah. You will welcome guests, assist with arrivals, escort guests to suites, and help ensure a seamless check-in experience with polished Aman standards.

In this role, you will coordinate with Bell Attendants, maintain guest records, and stay informed on local activities to enhance guest experiences. Applicants should be able to work evenings, weekends, and holidays with excellent English communication