Bell Attendant - Amangiri

Aman; Roswell (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Aman Global Night Programme

Discounts on Food & Beverage outlets

One meal per shift

401k plan with partial match

Vision, dental, and life insurance

Health plan coverage

Paid time off

Work at luxury resort

Global company culture

Job summary

Amangiri is seeking a warm, attentive Bell Attendant to join our Guest Services team. This full-time role places you at the first point of contact for guests, delivering exceptional service from arrival to departure.

You will greet guests, assist with luggage, escort to suites, provide a resort overview, handle requests promptly, and uphold the highest grooming and service standards in a luxury desert setting.

Qualifications

• Experience in hospitality or guest services preferred.
• Must have valid driver’s license and clean driving record.
• Oral proficiency in English.
• Able to work weekends, evenings, and holidays.
• Must be organized and reliable.

Responsibilities

• Greet guests warmly and assist with luggage on arrival and departure.
• Escort guests to suites and provide resort overview and orientation.
• Deliver amenities, packages, and guest requests promptly and courteously.
• Maintain cleanliness of bell carts, lobby areas and Porte Cochère.
• Assist with staging and moving luggage for group arrivals and departures.
• Monitor guest activity to offer proactive support or transportation if needed.
• Support Front Office and Concierge teams with guest requests and errands.
• Uphold grooming and uniform standards and represent Aman with pride.

Skills

Customer service

Interpersonal communication

Flexible availability

Organizational skills

Multilingual

Education

High School diploma or GED

Job description

Location Overview

Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri’s 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region’s call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role

Amangiri is seeking a warm, attentive Bell Attendant to join our Guest Services team. As a Bell Attendant, you will be one of the first points of contact for our guests, setting the tone for their stay by delivering exceptional and personalized service from arrival to departure. This full-time position requires genuine hospitality, attention to detail, and a commitment to excellence.

Key Responsibilities

• Greet all guests warmly and assist with luggage handling upon arrival and departure
• Escort guests to their suites, providing a resort overview and suite orientation
• Deliver amenities, packages, and guest requests in a prompt and courteous manner
• Maintain cleanliness and readiness of bell carts, lobby areas, and Porte Cochère
• Assist in staging and moving luggage for group arrivals and departures
• Monitor guest activity to offer proactive support or transportation assistance
• Support the Front Office and Concierge teams with guest requests and errands
• Maintain detailed knowledge of resort amenities, layout, and local area information
• Comply with all safety and security procedures while handling guest belongings
• Uphold the highest grooming and uniform standards, always representing Aman with pride

Required Experience & Qualifications

• Valid driver’s license and clean driving record
• Oral proficiency in the English language
• High School graduate or G.E.D.
• Excellent customer service and interpersonal communication skills
• Comfortable with physical tasks including lifting and standing for extended periods
• Flexible availability including weekends, evenings, and holidays
• Must be organized, reliable, and able to work independently or as part of a team
• Sensitive to cultural nuances and guest preferences
• Previous hospitality or guest services experience preferred
• Multi-lingual abilities are a plus

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.

• Aman Global Complimentary Night Programme
• Discounts on Food & Beverage outlets, spa treatments, and Aman retail
• One meal provided per shift
• 401k plan with partial match after one year of service
• Free vision, dental, and life insurance
• Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits
• Paid time off
• Work in one of the most breathtaking luxury resorts in the world
• Be part of a global company committed to excellence, growth, and wellbeing

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality, where every detail matters, we invite you to join us on our journey.