Luxury Front of House Manager – Multi-Outlet Hotel

Progressive HR Strategies Inc.; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Warbler Hotel in New Orleans is seeking a Front of House Manager to oversee all guest-facing dining operations across hotel outlets, including fine dining dinner service, breakfast, lunch, in-room dining, and rooftop pool service.

You will uphold Michelin-level service standards, collaborate with culinary and hotel operations, recruit and develop FOH staff, and drive revenue through exceptional guest experiences in a multi-outlet luxury setting.

Qualifications

• 3–5+ years of front-of-house management experience in luxury hotel environments.
• Strong knowledge of food, wine, and beverage service.
• Exceptional leadership, communication, and problem-solving skills.

Responsibilities

• Lead and supervise all front-of-house operations across restaurants, rooftop pool, and in-room dining.
• Maintain Michelin-level service standards, ensuring precision, timing, and personalization of guest experiences.
• Act as the primary floor presence during service, resolving guest concerns with discretion and professionalism.
• Cultivate a culture of anticipatory service and hospitality excellence.
• Oversee daily service execution across multiple outlets and service styles.

Skills

FOH Management

Luxury Hospitality

Leadership

Service Standards

Tools

POS Systems

Margin Edge

Reservation Platforms

Job description

The Warbler Hotel in New Orleans is seeking a Front of House Manager to oversee all guest-facing dining operations across hotel outlets, including fine dining dinner service, breakfast, lunch, in-room dining, and rooftop pool service.

You will uphold Michelin-level service standards, collaborate with culinary and hotel operations, recruit and develop FOH staff, and drive revenue through exceptional guest experiences in a multi-outlet luxury setting.