Luxury Front Desk Lead — Guest Experience

Related Management Company; Los Angeles (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Annual performance-based bonus

Job summary

A premier property management firm in Los Angeles is seeking a Lead Concierge at Argyle House. In this role, you'll set a welcoming tone, assisting residents and guests with professionalism. Responsibilities include managing deliveries, monitoring security, and supporting events. Applicants should have a high school diploma and a passion for service, with experience in hospitality preferred. The role offers $23.00 to $25.00 per hour plus performance bonuses, fostering a team-oriented environment.

Qualifications

• 1-3 years experience in hospitality, customer service, or luxury properties is a plus.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Greet residents and guests with professionalism and warmth.
• Monitor building camera systems and logs.
• Log and organize packages and deliveries using digital tools.
• Follow all emergency procedures and stay calm under pressure.
• Coordinate 3rd-party concierge coverage.

Skills

Excellent service attitude

Professionalism

Familiarity with digital tools

Teamwork

Education

High school diploma or equivalent

Tools

CRM platforms

MS Office tools

Job description

A premier property management firm in Los Angeles is seeking a Lead Concierge at Argyle House. In this role, you'll set a welcoming tone, assisting residents and guests with professionalism. Responsibilities include managing deliveries, monitoring security, and supporting events. Applicants should have a high school diploma and a passion for service, with experience in hospitality preferred. The role offers $23.00 to $25.00 per hour plus performance bonuses, fostering a team-oriented environment.