Luxury Front Desk & Events Concierge

The Aerozone; Cleveland, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Aerozone in Cleveland, OH is seeking a Front Desk Concierge to warmly welcome visitors and manage a high volume of calls and inquiries. You will coordinate conference room schedules, assist with events, and provide essential administrative support across the headquarters.

This role emphasizes luxury service, professional etiquette, and seamless coordination with internal teams and external guests. On-site position with a focus on flawless guest experience and operational efficiency.

Responsibilities

• Greet and assist diverse guests; direct them to appropriate contacts and locations.
• Answer and route a high volume of phone calls and emails.
• Coordinate on-site conference room schedules and space planning.

Job description

The Aerozone in Cleveland, OH is seeking a Front Desk Concierge to warmly welcome visitors and manage a high volume of calls and inquiries. You will coordinate conference room schedules, assist with events, and provide essential administrative support across the headquarters.

This role emphasizes luxury service, professional etiquette, and seamless coordination with internal teams and external guests. On-site position with a focus on flawless guest experience and operational efficiency.