Luxury Front Desk Concierge & Guest Experience

inMy Jet; Cleveland (OH); On-site; USD 25,000 - 39,000; Full time

Job summary

Flexjet is seeking a Front Desk Concierge at its Global Headquarters in Cleveland, OH. You will warmly greet guests, manage calls, coordinate conference rooms, and provide high-touch administrative support to executives and events.

Ideal candidates have strong communication, professionalism, and meticulous attention to detail in a fast-paced luxury environment. This role offers on-site duties and opportunities to contribute to premier client experiences.

Qualifications

• Associate's degree or equivalent from two-year college or technical school.
• 2–3 years of customer service experience in a high-end service industry.
• Experience with basic office procedures and standard office equipment.

Responsibilities

• Greet incoming guests and direct them to meeting contacts in a friendly, professional manner.
• Answer and direct high-volume calls appropriately.
• Schedule on-site conference rooms and arrange space when needed.
• Provide administrative support and assist C-level executives as required.
• Coordinate events and conferences: secure spaces, vendors, travel as needed.
• Manage visitor access and create employee badges.
• Stock coffee areas, order catering, office supplies, and manage mail.

Skills

Interpersonal skills

Verbal communication

Written communication

Presentation skills

Education

Associate degree or equivalent

2-3 years customer service experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Flexjet is seeking a Front Desk Concierge at its Global Headquarters in Cleveland, OH. You will warmly greet guests, manage calls, coordinate conference rooms, and provide high-touch administrative support to executives and events.

Ideal candidates have strong communication, professionalism, and meticulous attention to detail in a fast-paced luxury environment. This role offers on-site duties and opportunities to contribute to premier client experiences.