Executive Front Desk & Guest Experience Lead

The Connor Group; South Dayton (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Outstanding compensation & benefits

Recognition culture

Partnership opportunities

Job summary

The Connor Group in Ohio is seeking an organized, professional front desk administrator to greet callers and lobby visitors with warmth and executive presence. You will coordinate reception operations and deliver outstanding customer service in a fast-paced real estate environment.

With a minimum of 2 years in administrative, reception, or front-desk roles, you will stay calm under pressure, communicate clearly in writing and speech, and support a team across daily operations.

Qualifications

• 2+ years of experience in administrative, reception, or front-desk roles.
• Exceptional verbal and written communication skills.
• Strong organizational and dependability with outstanding customer service.
• Calm, discreet, and professional when resolving conflicts or handling visitors.
• Represents the company with warmth and executive presence.

Responsibilities

• Greet callers and lobby visitors with warmth, confidence, and executive presence.
• Conduct professional, clear written and verbal communications.
• Maintain calm and professional demeanor in high-stress situations.
• Resolve conflicts and de-escalate difficult callers or visitors.
• Support front-desk operations and general administrative tasks.

Skills

Customer service

Verbal communication

Written communication

Administrative support

Front desk

Job description

The Connor Group in Ohio is seeking an organized, professional front desk administrator to greet callers and lobby visitors with warmth and executive presence. You will coordinate reception operations and deliver outstanding customer service in a fast-paced real estate environment.

With a minimum of 2 years in administrative, reception, or front-desk roles, you will stay calm under pressure, communicate clearly in writing and speech, and support a team across daily operations.