Luxury Front Desk Concierge | Resident Experience Lead

Paradigm Management Corp; Alexandria (VA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Health Savings Account

401(k) match

Paid Time Off

Referral bonuses

Housing discount

Free parking on-site

Internal training

Job summary

Paradigm Management Corp is looking for a service-focused Concierge to lead the front desk at a luxury high-rise in Alexandria, VA. You will manage resident packages, amenity reservations, and monitor building visitors, while ensuring a welcoming, secure environment.

Ideal candidates bring customer service experience, strong communication, and the ability to create engaging resident events. This on-site role offers weekday hours and comprehensive benefits for a full-time position.

Qualifications

• Customer service experience preferred.
• Excellent communication skills.
• Must be able to lift 20+ lbs for package handling.
• Strong computer skills and knowledge of business social media.
• Ability to produce creative marketing materials and new ideas for resident events.

Responsibilities

• Handle resident package distribution and amenity reservations.
• Assist residents with concierge duties and monitor visitors to the building.
• Conduct routine property checks.
• Assist management or contractors with department staff supervision, property events and other tasks as needed.

Skills

Customer service

Communication

Computer skills

Event planning ideas

Physical ability

Team support

Job description

Paradigm Management Corp is looking for a service-focused Concierge to lead the front desk at a luxury high-rise in Alexandria, VA. You will manage resident packages, amenity reservations, and monitor building visitors, while ensuring a welcoming, secure environment.

Ideal candidates bring customer service experience, strong communication, and the ability to create engaging resident events. This on-site role offers weekday hours and comprehensive benefits for a full-time position.