Luxury Residential Concierge & Front Desk Lead

LASI Security Company, Inc.; Washington (District of Columbia); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Guardian Service Industries in the Washington, DC area is seeking experienced Concierge for luxury communities. The ideal candidate will excel in residential hospitality, deliver outstanding member service, and maintain strong professional relationships at the front desk.

Candidates should be outgoing, high-energy, and professional, with problem-solving skills and the ability to manage multiple tasks. Requirements include a high school diploma, prior concierge experience, and familiarity with

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units desirable.
• Familiar with Building Link, Yardi, Rent Café or Entrata.
• Strong written and verbal communication and interpersonal skills.
• Ability to submit reports and maintain logs.
• Neat, professional appearance.
• Excellent customer service and multi-tasking abilities.

Responsibilities

• Provide excellent member service at the front desk.
• Maintain strong professional relationships with residents and staff.
• Assist with administrative tasks and signage as needed.

Skills

Concierge experience

Residential/building knowledge

Customer service

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Service Industries in the Washington, DC area is seeking experienced Concierge for luxury communities. The ideal candidate will excel in residential hospitality, deliver outstanding member service, and maintain strong professional relationships at the front desk.

Candidates should be outgoing, high-energy, and professional, with problem-solving skills and the ability to manage multiple tasks. Requirements include a high school diploma, prior concierge experience, and familiarity with