Luxury Residential Concierge & Front Desk Lead

LASI Security Company, Inc.; Washington (District of Columbia); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Guardian Service Industries is seeking an experienced concierge for luxury communities in the Washington, DC area. The role focuses on delivering exceptional resident service, maintaining front desk operations, and building strong relationships with residents and staff.

The ideal candidate has residential concierge experience, strong communication skills, and the ability to handle multiple tasks with professionalism, reliability, and a neat appearance. Weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

Responsibilities

• Provide excellent member service and maintain strong professional relationships.
• Run the front desk efficiently and handle guest inquiries.
• Coordinate with residents and staff to ensure smooth operations.

Skills

Communication skills

Customer service

Computer literacy

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Service Industries is seeking an experienced concierge for luxury communities in the Washington, DC area. The role focuses on delivering exceptional resident service, maintaining front desk operations, and building strong relationships with residents and staff.

The ideal candidate has residential concierge experience, strong communication skills, and the ability to handle multiple tasks with professionalism, reliability, and a neat appearance. Weekend availability is required.