Luxury Front Desk Concierge – HOA & Luxury Living

actionlife; Los Angeles (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Birthday holiday

One-on-One mentoring

10 vacation days

Team incentive program

Health benefits (medical, dental, vis;

Pet Insurance

Year-end bonus

Employee discounts

Job summary

Action Property Management seeks a full-time Front Desk Associate to create a warm, inviting atmosphere for homeowners, guests, vendors, and pets at Perla on Broadway in Downtown Los Angeles.

Responsibilities include greeting visitors, delivering exceptional service, enforcing policies, managing packages, and communicating via email to keep residents informed. Must have 1+ year of customer service experience and polished presentation.

Qualifications

• At least 1 year of customer service experience.
• Excellent telephone etiquette and professional communication.
• Administrative/clerical experience. Proficient with Microsoft Office.

Responsibilities

• Greet homeowners, guests, and vendors with a warm, welcoming demeanor.
• Deliver outstanding 5-star customer service to residents and visitors.
• Enforce community policies with fairness and respect.
• Handle and distribute packages accurately and timely.
• Communicate upcoming events and updates to residents via email.

Skills

Customer service

Telephone etiquette

Administrative/clerical

Hospitality experience

Professional appearance

Team player

Problem solving

Proactive service

Tools

Microsoft Office

Job description

Action Property Management seeks a full-time Front Desk Associate to create a warm, inviting atmosphere for homeowners, guests, vendors, and pets at Perla on Broadway in Downtown Los Angeles.

Responsibilities include greeting visitors, delivering exceptional service, enforcing policies, managing packages, and communicating via email to keep residents informed. Must have 1+ year of customer service experience and polished presentation.