Part-Time HOA Front Desk Concierge (Evenings & Weekends)

Action Property Management; Long Beach (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, vision

Pet insurance

401(k) with company match

Life and disability insurance

Paid time off and holidays

Job summary

Action Property Management is hiring a part-time Front Desk Associate for the West Ocean team in Long Beach. The role focuses on delivering exceptional customer service, maintaining a polished front desk, and managing resident interactions during a Thursday–Sunday shift from 2:00 pm to 10:30 pm.

Ideal candidates have 1+ year in customer service; hospitality or luxury retail experience is preferred. The company offers competitive benefits and opportunities for growth in a large HOA management

Qualifications

• At least 1 year of customer service experience.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired; professional appearance.

Responsibilities

• Represent Action Property Management by delivering 5-star customer service and ensuring resident satisfaction.
• Maintain front desk, lobby, and elevator appearance.
• Monitor lobby activity and manage access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate understanding of the association's governing documents.

Skills

Customer service

Team player

Professional appearance

Positive attitude

Problem solving

Multi-tasking

Education

Hospitality Management

Job description

Action Property Management is hiring a part-time Front Desk Associate for the West Ocean team in Long Beach. The role focuses on delivering exceptional customer service, maintaining a polished front desk, and managing resident interactions during a Thursday–Sunday shift from 2:00 pm to 10:30 pm.

Ideal candidates have 1+ year in customer service; hospitality or luxury retail experience is preferred. The company offers competitive benefits and opportunities for growth in a large HOA management