Luxury Front Desk Concierge – Guest Services Pro

Stratton Amenities; Austin (TX); Sur place; USD 23 000 - 25 000; Plein temps

Résumé du poste

Stratton Amenities in Austin, TX is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. The role manages the front desk, handles visitor access, packages, and resident requests with a hospitality-driven approach.

You'll greet residents and guests promptly, coordinate with property management, and handle calls and emails in a professional manner, maintaining a neat, welcoming desk presence on site.

Qualifications

• Prior experience in concierge, front desk, hospitality, or customer service.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor; ability to stay composed in a fast-paced environment.

Responsabilités

• Greet residents and guests promptly with proper eye contact, posture, and tone.
• Manage front desk operations including visitor access, packages, and resident requests.
• Maintain awareness of building activity and enforce access control procedures.

Connaissances

Strong communication

Customer service

Hospitality mindset

Professional appearance

Description du poste

Stratton Amenities in Austin, TX is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. The role manages the front desk, handles visitor access, packages, and resident requests with a hospitality-driven approach.

You'll greet residents and guests promptly, coordinate with property management, and handle calls and emails in a professional manner, maintaining a neat, welcoming desk presence on site.