Luxury Front Desk Concierge - Guest Services

Onni Properties LLC; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

3 weeks PTO

Education allowance $1,000

Referral program

401(k) Match

Housing discount after 1 year

Job summary

Onni Properties LLC in Los Angeles seeks a friendly front desk associate to deliver exceptional guest service across our luxury properties. You will greet guests, check them in/out, coordinate mail and packages, and liaise with Resident Services, Leasing, Maintenance and Management to anticipate needs.

You will help coordinate move-ins/move-outs, elevator reservations, and resident events while maintaining common-area cleanliness.

Qualifications

• High School Diploma required or equivalent.
• College courses in Property Management or related field preferred.
• Proficiency with MS Office suite including Word, Excel, Outlook; familiarity with MS Project a plus.
• Excellent oral and written communication skills.
• Ability to work in a high-paced environment and collaborate with multiple teams.
• Flexible schedule including weekends, holidays, and overnight shifts.

Responsibilities

• Greets guests upon arrival and provides exceptional front desk service.
• Manages check-ins and check-outs for residents and guests.
• Coordinates delivery of mail, messages, and packages.
• Collaborates with Resident Services, Leasing, Maintenance and Management.
• Provides information on transport and local dining options.
• Handles conflicts calmly and professionally with residents and guests.
• Coordinates move-ins/move-outs and elevator reservations for residents.
• Assists with resident events planning and coordination.
• Ensures cleanliness and upkeep of amenity spaces; maintains coffee machines and supplies.

Skills

Front desk service

Communication

Interpersonal skills

Organizational skills

Education

High School Diploma

Property management courses preferred

Tools

MS Project

MS Outlook

MS Word

MS Excel

MS Windows

Job description

Onni Properties LLC in Los Angeles seeks a friendly front desk associate to deliver exceptional guest service across our luxury properties. You will greet guests, check them in/out, coordinate mail and packages, and liaise with Resident Services, Leasing, Maintenance and Management to anticipate needs.

You will help coordinate move-ins/move-outs, elevator reservations, and resident events while maintaining common-area cleanliness.