Luxury Front Desk Concierge for Guest Experience

MGM Resorts; South Carolina; Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Free meals

Free parking

Health & income protection

Professional development opportunities

Wellness programs

Employee discounts

Zusammenfassung

MGM Resorts in Las Vegas, Nevada seeks a Front Desk Representative to create a warm first impression for guests in a luxury resort. You will assist with arrivals, departures, reservations, and special requests to ensure a seamless stay.

The ideal candidate has 1 year of guest-facing service and cash handling experience, is 18+ with a High School Diploma or GED, and can work varied shifts including weekends and holidays.

Qualifikationen

• Must be 18 years of age or older.
• High School Diploma or GED required.
• At least 1 year of guest-facing customer service experience preferred.
• At least 6 months of cash handling experience preferred.
• Excellent communication and interpersonal skills; able to work varied shifts including weekends and holidays.

Aufgaben

• Welcome guests and provide warm, personalized service.
• Handle check-ins/check-outs and manage reservations and requests.
• Promote MGM Rewards enrollment and benefits where appropriate.
• Collaborate with housekeeping and other departments to meet guest expectations.
• Process payments and balance cash transactions according to procedures.

Kenntnisse

Customer service

Cash handling

Guest-facing service

Ausbildung

High School Diploma or GED

Tools

POS Systems

Jobbeschreibung

MGM Resorts in Las Vegas, Nevada seeks a Front Desk Representative to create a warm first impression for guests in a luxury resort. You will assist with arrivals, departures, reservations, and special requests to ensure a seamless stay.

The ideal candidate has 1 year of guest-facing service and cash handling experience, is 18+ with a High School Diploma or GED, and can work varied shifts including weekends and holidays.