Luxury Front Desk Concierge — Elevate Guest Experience

The Greenwich Hotel; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

The Greenwich Hotel, located in downtown Manhattan, is seeking a dedicated Front Desk Concierge to enhance guest experiences. The ideal candidate should possess strong communication skills and a friendly demeanor, ensuring guests receive exceptional service throughout their stay.

This full-time role requires flexibility to work weekends and holidays as needed. The position is integral to the hotel's success, focusing on guest relationships and providing in-depth knowledge of hotel services.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills to interact with high-profile clientele.
• Upbeat personality and friendly demeanor.
• Prior hotel experience is helpful but not required.

Responsibilities

• Communicating with guests and handling inquiries.
• Greeting guests and assisting with reservations.
• Providing knowledge of hotel services and amenities.
• Following safety and security procedures.

Skills

Verbal communication

Interpersonal skills

Customer service

Attention to detail

Job description

The Greenwich Hotel, located in downtown Manhattan, is seeking a dedicated Front Desk Concierge to enhance guest experiences. The ideal candidate should possess strong communication skills and a friendly demeanor, ensuring guests receive exceptional service throughout their stay.

This full-time role requires flexibility to work weekends and holidays as needed. The position is integral to the hotel's success, focusing on guest relationships and providing in-depth knowledge of hotel services.