Luxury Front Desk Concierge

Four Seasons; San Francisco (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Four Seasons Hotel San Francisco is seeking a Front Desk Receptionist to ensure a seamless arrival and departure for guests. You will be the first and last impression, greeting guests, handling check-in/out, and answering inquiries with hospitality and professionalism.

The ideal candidate has previous luxury hotel front desk experience, excellent customer service skills, and a friendly, proactive approach. This on-site role offers opportunities to contribute to a renowned luxury brand in a

Qualifications

• Previous luxury hotel front desk experience preferred.
• Excellent customer service and guest contact skills.
• Ideal candidates will be outgoing and enjoy helping others.
• Degree in hospitality, or similar, are preferred.
• Ability to quickly and positively esta

Responsibilities

• Welcome and register hotel guests, explain accommodations and payment methods, and assist with checkout and billing.
• Respond to guest requests to maximize satisfaction while following Four Seasons standards.
• Check guests in with their name, assign rooms, and verify rates.
• Arrange luggage delivery and issue correct room keys.
• Check out guests at end of stay and settle bills via credit card or cash.

Skills

Luxury hotel front desk experience

Excellent customer service

Outgoing personality

Hospitality degree or similar

Education

Degree in Hospitality or related field

Job description

Four Seasons Hotel San Francisco is seeking a Front Desk Receptionist to ensure a seamless arrival and departure for guests. You will be the first and last impression, greeting guests, handling check-in/out, and answering inquiries with hospitality and professionalism.

The ideal candidate has previous luxury hotel front desk experience, excellent customer service skills, and a friendly, proactive approach. This on-site role offers opportunities to contribute to a renowned luxury brand in a