Luxury Front Desk Concierge

CoralTree Hospitality Group; Breckenridge (CO); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee Assistance Program

Room discounts

Paid time off

Paid sick leave

401(k) with Fidelity

Colorado FAMLI program

Résumé du poste

CoralTree Hospitality Group in Breckenridge, Colorado, is seeking a Front Desk Agent to warmly greet guests, assist with check-in and check-out, and share knowledge of hotel services. The role emphasizes creating memorable guest experiences in a luxury-resort environment.

You will work in a fast-paced, guest-focused setting, collaborating with a friendly team to ensure seamless service and high guest satisfaction. A passion for hospitality and strong communication are essential.

Qualifications

• Willing to work a demanding schedule with varying days and hours.
• Previous experience delivering guest service is preferred.
• Passion for serving others and creating memorable experiences.
• Strong verbal and written communication abilities.
• Ability to manage multiple tasks accurately in a fast-paced environment.

Responsabilités

• Welcome guests with warmth and assist with check-in/check-out.
• Respond promptly to guest inquiries with a welcoming spirit.
• Create memorable experiences through a warm personality.
• Resolve guest complaints to foster loyalty.
• Share knowledge of hotel services to help guests feel at home.
• Collaborate with team to relay guest feedback to staff and management.
• Manage multiple tasks efficiently with attention to detail.

Connaissances

Flexibility

Service experience

People-oriented

Communication skills

Multitasking

Description du poste

CoralTree Hospitality Group in Breckenridge, Colorado, is seeking a Front Desk Agent to warmly greet guests, assist with check-in and check-out, and share knowledge of hotel services. The role emphasizes creating memorable guest experiences in a luxury-resort environment.

You will work in a fast-paced, guest-focused setting, collaborating with a friendly team to ensure seamless service and high guest satisfaction. A passion for hospitality and strong communication are essential.