Luxury Front Desk Agent | Guest Experience Pro

Crescent Hotels & Resorts; Houston (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent for a Curio Collection by Hilton property in Houston, TX. You’ll warmly welcome guests, manage arrivals and departures, and promote hotel services with poise and efficiency.

The role requires strong communication, problem-solving, and computer skills, with flexibility for mornings, evenings, weekends, and holidays in a fast-paced luxury setting.

Qualifications

• Experience in hotel front desk or customer service preferred.
• Friendly, confident, and detail-oriented.
• Strong communication and problem-solving abilities.

Responsibilities

• Handle check-in and check-out processes accurately.
• Process reservations and payments efficiently.
• Provide hotel and local information and address guest requests.

Skills

Communication skills

Problem-solving

Computer skills

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent for a Curio Collection by Hilton property in Houston, TX. You’ll warmly welcome guests, manage arrivals and departures, and promote hotel services with poise and efficiency.

The role requires strong communication, problem-solving, and computer skills, with flexibility for mornings, evenings, weekends, and holidays in a fast-paced luxury setting.