Luxury Food Runner — Deliver Dining Excellence

Irvine Company; Newport Beach (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Irvine Company is seeking a Food Runner for The Resort at Pelican Hill in Newport Beach, CA. You will organize, expedite, and deliver food to guests, acting as a liaison between FOH and culinary staff while upholding service standards.

Requirements include a High School Diploma or equivalent, English proficiency, and a Serve Safe CA card. 6 months to 1 year of food and beverage experience is preferred; this is an on-site, full-time role at a Five-Star resort.

Qualifications

• High School Diploma or equivalent.
• 6 months-1 year previous food and beverage experience preferred; hospitality industry preferred.
• Excellent reading and oral proficiency in the English language.
• Valid Serve Safe CA food handlers card required.

Responsibilities

• Work as a team player with all restaurant staff.
• Perform opening and closing procedures as determined by management.
• Demonstrate knowledge of food and beverage items on the menu.
• Monitor and maintain operating supplies; maintain a ‘clean as you go’ approach.
• Handle guest inquiries in a courteous, professional, and efficient manner.
• Remain up-to-date on events within hotel/resort.
• Know all dining room floor plans and understand the seat number system.
• Expedite the delivery of food; follow all steps of service at all times without fail.
• Be versed on all to go orders and know proper procedures and standards.
• Strictly adhere to the rules and regulations established in the employee handbook and the hotel’s policies.
• Follow proper payroll, uniform, and grooming policies and procedures.
• Attend and contribute to all staff meetings, pre-shift meetings, other departmental and hotel meetings and/or training as scheduled.
• Maintain open communication with the Culinary staff as well as the FOH Management
• Responds properly in any hotel emergency or safety situation and is well versed in all procedures
• Utilizing the10’-5’-3’ rule in all interactions
• Recognize any problems resulting from guest complaints, intoxication or disruptive behavior; notify management immediately.
• Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.
• Perform other duties as assigned or requested.

Skills

English proficiency

Education

High School Diploma or equivalent

Job description

The Irvine Company is seeking a Food Runner for The Resort at Pelican Hill in Newport Beach, CA. You will organize, expedite, and deliver food to guests, acting as a liaison between FOH and culinary staff while upholding service standards.

Requirements include a High School Diploma or equivalent, English proficiency, and a Serve Safe CA card. 6 months to 1 year of food and beverage experience is preferred; this is an on-site, full-time role at a Five-Star resort.