Food Runner – Expedite & Deliver with Precision

Irvine Company; Newport Beach (CA); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Fashion Island Hotel in Newport Beach is seeking a Food Runner to organize, expedite and deliver food items with care. You will act as a mediator between FOH and culinary staff, ensuring correct plates reach guests and follow serving standards.

The role requires a High School Diploma, 6 months to 1 year in food/beverage, and a Serve Safe certification. A CA food handler card is required; team-oriented, punctual, and customer-focused service is essential.

Qualifications

• Excellent reading and oral proficiency in English.
• High School Diploma or equivalent.
• Serve Safe CA food handler certification required.
• 6 months-1 year food and beverage experience preferred

Responsabilités

• Work as team player with all restaurant staff.
• Perform opening and closing procedures as determined by management.
• Demonstrate knowledge of food and beverage items on the menu.
• Monitor and maintain operating supplies; maintain a ‘clean as you go’ approach.
• Handle guest inquiries in a courteous, professional, and efficient manner.
• Remain up-to-date on events within hotel/resort.
• Know all dining room floor plans and understand the seat number system.
• Expedite the delivery of food; follow all steps of service at all times without fail.
• Be versed on all to go orders and know proper procedures and standards.
• Strictly adhere to the rules and regulations established in the employee handbook and the hotel’s policies.
• Follow proper payroll, uniform, and grooming policies and procedures.
• Attend and contribute to all staff meetings, pre-shift meetings, other departmental and hotel meetings and/or training as scheduled.
• Maintain open communication with the Culinary staff as well as the FOH Management
• Responds properly in any hotel emergency or safety situation and is well versed in all procedures
• Utilizing the10’-5’-3’ rule in all interactions
• Recognize any problems resulting from guest complaints, intoxication or disruptive behavior; notify management immediately.
• Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.
• Perform other duties as assigned or requested.

Connaissances

English proficiency

Formation

High School Diploma or equivalent

Outils

Serve Safe certification

Description du poste

Fashion Island Hotel in Newport Beach is seeking a Food Runner to organize, expedite and deliver food items with care. You will act as a mediator between FOH and culinary staff, ensuring correct plates reach guests and follow serving standards.

The role requires a High School Diploma, 6 months to 1 year in food/beverage, and a Serve Safe certification. A CA food handler card is required; team-oriented, punctual, and customer-focused service is essential.