Luxury Food & Beverage Supervisor – Guest Experience Lead

VERA Security, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Job summary

Sofitel Philadelphia is seeking a dynamic Food & Beverage Supervisor to lead luxury dining operations within our acclaimed hotel.

You will collaborate with kitchen and bar teams, supervise service, manage reservations, and ensure impeccable guest experiences while supporting management with administrative tasks.

The ideal candidate has strong communication, organization, and flexibility to work evenings and weekends in a fast-paced, guest-centric environment.

Qualifications

• Excellent communication and interpersonal abilities.
• Proficiency with social media and content creation.
• Strong organizational and multitasking skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Basic knowledge of food and beverage operations.
• High school diploma or equivalent; hospitality education is a plus.

Responsibilities

• Collaborate with kitchen and bar staff to ensure timely, accurate service.
• Supervise food and beverage operations during assigned shift.
• Monitor inventory levels and assist in ordering supplies.
• Maintain a clean and organized dining area.
• Assist in menu planning and updates.
• Greet guests, manage reservations, and provide personalized recommendations.
• Train new staff on service standards and procedures.

Skills

Communication

Interpersonal skills

Social media content creation

Organization

Flexibility

Food & beverage knowledge

Education

High school diploma or equivalent

Hospitality or food & beverage education

Job description

Sofitel Philadelphia is seeking a dynamic Food & Beverage Supervisor to lead luxury dining operations within our acclaimed hotel.

You will collaborate with kitchen and bar teams, supervise service, manage reservations, and ensure impeccable guest experiences while supporting management with administrative tasks.

The ideal candidate has strong communication, organization, and flexibility to work evenings and weekends in a fast-paced, guest-centric environment.