Evening Luxury Guest Room Attendant

SOFITEL; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

Sofitel Philadelphia is seeking a dedicated housekeeping/guest service professional to deliver exceptional experiences to our guests. You will create a welcoming atmosphere, maintain pristine guestrooms, and support guests with attentive, thoughtful service to reflect our luxury brand.

Work in a fast-paced, chic environment where teamwork and discretion ensure the comfort and satisfaction of each guest, while maintaining the brand's French hospitality heritage.

Qualifications

• Passion for excellence and delivering personalized customer service.
• Ability to work under pressure while maintaining poise and professionalism.
• Naturally engage with guests with empathy and genuine care for guests and team members.
• Positive, can-do attitude and willingness to support and assist the department.

Responsibilities

• Prepare and pamper clientele with the highest level of service.
• Perform general and deep cleaning tasks including vacuuming, mopping and dusting.
• Ensure the highest level of guestroom cleanliness and bed concept preparation.
• Interact with guests and respond thoughtfully and independently to anticipate their needs.

Skills

Customer service

Team player

Poise under pressure

Empathy

Job description

Sofitel Philadelphia is seeking a dedicated housekeeping/guest service professional to deliver exceptional experiences to our guests. You will create a welcoming atmosphere, maintain pristine guestrooms, and support guests with attentive, thoughtful service to reflect our luxury brand.

Work in a fast-paced, chic environment where teamwork and discretion ensure the comfort and satisfaction of each guest, while maintaining the brand's French hospitality heritage.