Luxury Food & Beverage Supervisor - Guest Experience Lead

Sofitel Philadelphia at Rittenhouse Square; Philadelphia (Philadelphia County); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Sofitel Philadelphia at Rittenhouse Square seeks a dynamic Food & Beverage Supervisor to lead luxury service across outlets, while serving as a host(ess) and supervising daily F&B operations during assigned shifts. The role involves guest engagement, collaboration with kitchen and bar teams, menu updates, event coordination, and supporting administrative tasks for management.

Flexibility for evenings, weekends, and holidays is required to maintain exceptional guest experiences in a premium

Qualifikationen

• Proficiency in social media platforms and content creation.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are required.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or equivalent; hospitality education is a plus.

Aufgaben

• Collaborate with kitchen and bar staff to ensure timely, accurate service.
• Monitor inventory levels and assist in ordering supplies.
• Maintain a clean and organized dining area.
• Assist in menu planning and updates.
• Greet and welcome guests, manage reservations, and seat guests efficiently.
• Provide personalized recommendations and address guest inquiries.
• Address guest concerns promptly to ensure satisfaction.
• Coordinate special events, private parties, and large group reservations.
• Assist with scheduling, staff management, and reporting.
• Ensure health and safety regulations are followed.

Kenntnisse

Communication

Interpersonal skills

Social media proficiency

Organizational skills

Multitasking

Flexibility in hours

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Sofitel Philadelphia at Rittenhouse Square seeks a dynamic Food & Beverage Supervisor to lead luxury service across outlets, while serving as a host(ess) and supervising daily F&B operations during assigned shifts. The role involves guest engagement, collaboration with kitchen and bar teams, menu updates, event coordination, and supporting administrative tasks for management.

Flexibility for evenings, weekends, and holidays is required to maintain exceptional guest experiences in a premium