Luxury Field Sales Exec: Consignments & VIP Service

Brobston Group; New Jersey; Remote; USD 65,000 - 106,000; Full time

Benefits offered by this job

Base salary plus uncapped commission

Annual Elite Club Trip

Monthly sales competitions (cash/prize

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off (With Manager Appro.

Job summary

The RealReal is seeking an experienced Luxury Resale Advisor to drive consignment business through field sales and in-home appointments. You will acquire luxury items, build and manage a book of business, and achieve quotas daily in a territory-based role.

Ideal candidates are customer-focused, self-motivated, and comfortable working in a quota-driven environment with strong CRM proficiency and a track record of ownership and growth. This role requires travel and a valid driver’s license.

Qualifications

• Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce)
• Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities
• Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance
• Results-oriented, and comfortable operating independently in a fast-paced, field-based environment
• Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed
• Willing and able to travel more than 70% within the designated market.

Responsibilities

• Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity
• Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors
• Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth
• Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers
• Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement
• Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process
• Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns

Skills

Entrepreneurial mindset

Self-starter

Results-oriented

Independence

Resilience

Tools

Salesforce

Job description

The RealReal is seeking an experienced Luxury Resale Advisor to drive consignment business through field sales and in-home appointments. You will acquire luxury items, build and manage a book of business, and achieve quotas daily in a territory-based role.

Ideal candidates are customer-focused, self-motivated, and comfortable working in a quota-driven environment with strong CRM proficiency and a track record of ownership and growth. This role requires travel and a valid driver’s license.