Luxury FBO Service Coordinator & Aviation Concierge

Sun Air Jets, LLC; Camarillo (CA); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Per diem

401K with employer match

Health insurance (medical, dental, and

Résumé du poste

Sun Air Jets, LLC is seeking a friendly FBO Service Coordinator to assist passengers and crew with fuel, hangar space, catering, hotel arrangements, and transportation. You will coordinate with line service and pilots, handle fuel sales pricing, and maintain customer records with accuracy.

The role requires strong communication, multitasking, and a willingness to learn aviation software. Weekend availability is expected in a fast-paced airport environment.

Qualifications

• 2+ years of customer service experience, preferably in luxury goods/services or aviation.
• Excellent verbal and written communication skills.
• Willingness to learn multiple computer programs and aviation software.

Responsabilités

• Assist customers with fuel, hangar space, catering, hotel accommodations, and transportation such as rental cars and limo services.
• Communicate efficiently with line service and pilots using ground radio and phone system.
• Solicit fuel sales and provide pricing and delivery information.
• Set up new customer accounts, maintain records, and prepare accounting reports.
• Handle a high volume of inbound calls effectively.
• Serve as liaison between customers and various departments.
• Maintain knowledge of local attractions and provide valuable information to customers.

Connaissances

Customer service

Communication

Multi-tasking

Problem solving

Learning software

Attention to detail

Weekend availability

Outils

Aviation software

Description du poste

Sun Air Jets, LLC is seeking a friendly FBO Service Coordinator to assist passengers and crew with fuel, hangar space, catering, hotel arrangements, and transportation. You will coordinate with line service and pilots, handle fuel sales pricing, and maintain customer records with accuracy.

The role requires strong communication, multitasking, and a willingness to learn aviation software. Weekend availability is expected in a fast-paced airport environment.