FBO Services Operations Leader

QS Security Services, LLC; Columbus (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Employee Assistance Program

401(k) plan with employer match

Paid Time Off

Parental Leave

Job summary

NetJets seeks a Manager, FBO Services to lead, train and direct the FBO Services team, ensuring safe, compliant execution of operations. You will oversee administrative work, reporting, billing and training while upholding the collective bargaining agreement with local unions.

Responsibilities include scheduling, staff supervision, coordination with Maintenance and Operations, and policy development for line service operations.

Qualifications

• Bachelor's in Aviation or related field.
• Five (5) years FBO management experience.
• Requires pre-employment drug screen, background check and AOA badge.
• Valid driver’s license required.

Responsibilities

• Ensure safe, efficient operation of FBO services (parking, departure, fueling, towing, de-icing, cleaning).
• Ensure compliance with safety, environmental, and regulatory rules.
• Maintain training records and identify training needs; assist in program development.
• Monitor schedule; plan, assign, and evaluate staff to ensure coverage.
• Coordinate aircraft parking, movement, and hangar needs with Maintenance/Ops.
• Document services and ensure accurate billing to customers.
• Inventory and order resources required for operations.
• Develop policies for line service operations.
• Ensure fueling operation compliance with 14 CFR 139.321 and maintain Supervisor status.
• Oversee ground support equipment maintenance, calibrations, and repairs.

Skills

Service-Oriented

Leadership

Communication

Customer relations

Organizational skills

Education

Bachelor's in Aviation

Equivalent training/experience

Tools

Microsoft Office

Job description

NetJets seeks a Manager, FBO Services to lead, train and direct the FBO Services team, ensuring safe, compliant execution of operations. You will oversee administrative work, reporting, billing and training while upholding the collective bargaining agreement with local unions.

Responsibilities include scheduling, staff supervision, coordination with Maintenance and Operations, and policy development for line service operations.