Luxury Fashion Client Advisor

John Craig Clothier; Naples (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

John Craig Clothier in Naples, FL is seeking a customer service-focused associate with passion for fashion and luxury retail. You will engage customers, manage transactions, and translate product knowledge into a superior shopping experience.

The role requires a friendly demeanor, the ability to build relationships, and a proactive, sales-driven attitude. Flexibility for weekends, evenings, and holidays is essential to meet department needs.

Qualifications

• Minimum 1 year of experience in high-end women’s or men’s retail.
• Friendly, engaging personality with strong relationship skills.
• Ability to build relationships and drive sales.
• Detail-oriented, with ownership of responsibilities.
• Clear, effective communication in person and via phone.
• Ability to prioritize tasks in a fast-paced store environment.
• Knowledge of current fashion trends and product quality.

Responsibilities

• Assist customers with transactions through friendly service.
• Demonstrate expertise in store technologies and products.
• Inspire trust and teamwork within the retail team.
• Defuse customer issues and provide timely resolutions.
• Maintain merchandise presentation and daily cleaning standards.

Skills

Relationship building

Sales oriented

Strong communication

Customer service

Detail-oriented

Team player

Multi-tasking

Problem solving

Fashion trend awareness

Interpersonal skills

Tools

POS system familiarity

Job description

John Craig Clothier in Naples, FL is seeking a customer service-focused associate with passion for fashion and luxury retail. You will engage customers, manage transactions, and translate product knowledge into a superior shopping experience.

The role requires a friendly demeanor, the ability to build relationships, and a proactive, sales-driven attitude. Flexibility for weekends, evenings, and holidays is essential to meet department needs.