Clothing Consultant

John Craig Clothier; Ocala (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

John Craig Clothier in Ocala, FL seeks a customer service focused associate to help shoppers, build relationships, and ensure a great in-store experience. You will assist with transactions and maintain a high standard of presentation.

The ideal candidate has at least 1 year of luxury retail experience, a friendly, engaging personality, strong communication, and a passion for fashion. Flexibility to work weekends and holidays is required.

Qualifications

• Minimum 1 year of experience in high-end retail.
• Ability to build relationships with customers.
• Flexibility to work weekends, nights, and holidays.
• Strong communication and interpersonal skills.
• Passion for fashion and product knowledge.

Responsibilities

• Assist customers with transactions through a seamless, friendly service.
• Demonstrate expertise in technologies used in the store environment.
• Inspire trust and teamwork in positive team relationships.
• Defuse customer situations and provide timely resolutions.
• Maintain standards in placement and presentation of merchandise and daily cleaning.

Skills

Customer service

Relationship building

Sales-oriented

Interpersonal communication

Time management

Detail-oriented

Team player

Problem-solving

Fashion knowledge

Multitasking

Education

High school diploma

Tools

POS system

Inventory awareness

Job description

Customer Service: Our customers are the most important part of our brand and our success. We are looking for someone to develop relationships with people in the neighborhood and beyond, who will bend over backward to give each person a great experience when they walk into the store. Someone who will assist with meeting any customer needs.

Day to Day Responsibilities:

• Assist customers with a variety of transactions through a seamless and friendly service
• Demonstrate expertise in all technologies used in the store environment
• Inspire trust and teamwork in positive team relationships
• Defuse customer situations and provide resolution in a timely and effective manner
• Follow direction in maintaining standards in placement and presentation of merchandise, and daily cleaning procedures.

We Are Looking For:

• Must have at least 1 year of experience in high-end women's or men's retail.
• Friendly and engaging personality
• The ability to effectively build relationships with your customers
• Someone who loves to sell
• Detail-Oriented
• Team Player
• Clear, effective communication with strong interpersonal skills
• The ability to prioritize multiple tasks in a fast-paced environment
• Accountability, initiative, and a high level of ownership in the work you do
• Knowledge of current trends
• Passionate knowledge of product quality
• The ability to work a flexible schedule based on department needs (weekends, nights, holidays)
• A natural problem-solver, who is also intuitively analytical and creative
• Verbal communication skills; handles telephone and face to face interactions effectively and professionally

About the Store:

Established in 1996, John Craig aimed to reshape the typical shopping experience by creating a true lifestyle boutique that is simultaneously exciting and comfortable for our visitors. The store contains a great selection of innovative fashion presented in a relaxed and laid-back setting. John Craig's devotion to fashion coexists within a selection of luxury men’s designer collections; we strive to carry well-constructed fashions from the most prominent and latest designers that give our clients individuality.

Additional details are available upon request.